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debrabon's avatar
debrabon
Follower
Oct 22, 2021

adding another Orbi router at another address, want to edit email address for this system (RBR50v2)

I have a current Orbi system, RBR50v2 that I installed in 2019 at my home address with my main email address. Now, I want to install Orbi RBK753S AX4200 WiFi 6 Mesh System at a different address. When I try to start a new account, it says my email address is already in use (at the older system). I cannot find a way to edit the RBR system's email address.

 

Anyone know how to edit the email address? 

If that does not work, then I am thinking I will delete the Orbi app from my cell, which will shut down the RBR system. Then, activate each one from scratch with different email addresses for each system. 

 

Any other ideas?

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 22, 2021

    Netgear has set up a community forum specifically for the Orbi With Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi with cable modem and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable

     

    Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

     

    Did you sign out of the Orbi app before setting up the new system? Try that then see if you can add a different email address account. 

     

    I recommend setting up the new Orbi AX system using a wired PC and web browser first. 

     

    Please use this link to the main forum product list to review and choose where to make your posts. 
    https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


    Thank you.