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Wernfried's avatar
Wernfried
Aspirant
Jan 21, 2017
Solved

Admin page not shown properly

I have a problem with admin page of my router. After loggon I see page like this, the overview panels are missing and menues are disarranged.     It applies on Firefox and MS Explorer. Do I ha...
admin page
Troubleshooting
  • Wernfried's avatar
    Wernfried
    Feb 09, 2017

    Actually I found the solution. In Kasperski you have to go to

    Settings -> Advanced -> Network ->

    Disable checkbox for "Inject script into web traffic to interact with web pages"

     

    Best Regards

    Wernfried

Wernfried's avatar
Wernfried
Aspirant
Jan 24, 2017

Obviously it is related to my Kaspersky Internet Security.

Kaspersky Internet Security is not installed on my business laptop and it works fine when I disable Kaspersky Internet Security temporarly.

 

Now the tricky question is: Which option/feature I have to disable, resp. where I have to define exception rule?

 

Best Regards

 

 

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jan 24, 2017

Try to see if the instructions from this article will help.

  • Wernfried's avatar
    Wernfried
    Aspirant
    Jan 24, 2017

    I also found this article bit it dit not work

     

    Wernfried

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Jan 24, 2017

      Based from what I read, Kaspersky's asking users to change their LAN IP address to 192.168.2.1.

      Can you try that? 

      Access the admin page and change it under Advanced > Setup > LAN Setup

      • Wernfried's avatar
        Wernfried
        Aspirant
        Jan 24, 2017

        I get the same error when I enter IP address directly instead of "http://www.routerlogin.net/" - anyway, the admin page does not work, I cannot change any settings on my router.