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Forum Discussion
richard42ack
Aug 01, 2021Guide
Admin won't stay logged in for more than a dozen seconds
It has become impossible to manage the router. The routing is working fine otherwise. All clients are being serviced. Indeed, I am using it now to post this. Bandwidth and latency are very good. No i...
michaelkenward
Aug 02, 2021Guru - Experienced User
richard42ack wrote:
It has become impossible to manage the router. The routing is working fine otherwise. All clients are being serviced. Indeed, I am using it now to post this. Bandwidth and latency are very good. No issues there.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
richard42ack wrote:
This behavior started recently with no apparent cause (had not just changed anything).
If nothing else, your operating system may have done some sort of update, so I would not rule out other factors.
Security software has also been known to case this sort of problem, and that usually gets regular updates.
Do the router's logs show anything useful?
- richard42ackAug 02, 2021Guide
I did manage to quickly sneak in an update, so it is now V1.0.4.6. It had the same problem before and after the update.
For the purposes of debugging I completely disconnected the router from anything else, but it still exhibited this behavior. Which struck me as the most odd thing of all. I was logged in using the local login, and it still kicked me out saying it was checking the internet connection. As is the fact that everything else about this router is working fine.
I tried different machines.
One Windows 10, the other Windows 7 (which it is, hooray, not able to update), and Chrombooks. Same issue.It is also the same issue regardless of how attached: cable or wireless. So the OS really isn't a strong factor here.
Thanks,
Richard.
- richard42ackAug 02, 2021Guide
I forgot to answer the logs: One problem is that I cannot get to them. I will be kicked out before I get there.
Richard.
- michaelkenwardAug 02, 2021Guru - Experienced User
richard42ack wrote:
I forgot to answer the logs
You also forgot to answer this one:
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
If you have a modem/router on the network, that could be vying with your WAC124 to manage the network.
Where did the A6200|802.11ac Dual Band WiFi USB Adapter in the footer in your latest message come from?