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Forum Discussion
Advice needed on Router AC 1750 WIFI 5 R 6350
Details: I have mediacom internet service I have netgear modem purchased April 22 I have netgear router purchased Oct 2021 All worked fine, went out of town for vacation, come back, and no go...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What Firmware version is currently loaded?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?