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Forum Discussion
Brad949
Dec 31, 2021Aspirant
Air Print problem following wifi router reset
I have 2 HP printers on a home network via ethernet cables. I have 2 R6400 wifi routers for wireless connections. Our apple mobile devices have been able to print to these network printers using air...
plemans
Jan 01, 2022Guru - Experienced User
If you're running 2 routers, you put the 2nd one in access point mode to prevent a double nat, didn't you?
Otherwise you have 2 networks running. Maybe the printers are on one and the devices on a different one.
- Brad949Jan 02, 2022Aspirant
Thanks for the reply.
The setup instructions did not advise on how to handle a second router,so I just set them both up with the same ID and everything worked fine for 3 years, until I had to reset them recently. When I look at the devices recognized by each router, via the nighthawk app, the printers don't register on either. This is because, with an Ethernet cable attached, they don't transmit a wireless signal. But, somehow, AirPrint was able to use the wifi to communicate with those printers on the network, but not after the router reset. I've tried to update the router firmware, which I suspect is the problem, but it fails through the nighthawk app and the netgear site says that free support for for these routers expired. So, do I spend $$$ with netgear to try to resolve the problem on routers that are nearly 5 years old, or spend $200 for comparable new ones? Unless I find an easy fix that's free, i
l probably just go new. Thanks again for trying to help.
- plemansJan 02, 2022Guru - Experienced User
If your printing over airprint with a direct connection device----printer, then the router has nothing to do with it.
If you're print airprint with the printer hardwired into the router, then you do need to have your network setup right.
Did you put the 2nd router in access point mode? You didn't address this
- Brad949Jan 03, 2022Aspirant
Sorry, if my original answer wasn't clear. No, I don't believe the second router is set up as an access point. I simply plugged each router in and gave them each my network password. But, like I said, that's how they were initially set up 3 years ago and AirPrint always worked. I'm willing to try what you're suggesting, but don't know how to accomplish it. There's one aspect of your last response that I'm confused about. You said that AirPrint to wired printers has nothing to do with my wifi router. If so, how could AirPrint possibly print to a wired printer emitting no wireless signal? And why would setting up my routers correctly fix AirPrint, if the router has nothing to do with it?