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Forum Discussion
WantNotTexhNot
Mar 13, 2025Aspirant
All internet settings on router vanished after I changed the SSID password.
As stated above, additionally, my main PC, now plugged into LAN on router, reads as 'Device is blocked by Access Control in the router'. Other PC will connect wirelessly, and the internet settings ...
WantNotTexhNot
Mar 13, 2025Aspirant
"Where do you see this message?"
The message 'Device Blocked in Access Control,' appears when I enter router management settings at 192.168.1.1, using browser.
"As to the subject 'All internet settings on router vanished', where are you looking?"
In the router management section titled "Internet Setup"
No, I have not reset the router using factory settings.
This view of the empty occurs when I attempt to re-enter the prior known configurations in Advanced> Internet Setup.
There it asks for Internet IP address, DNS Address, and Router MAC Address.
The Modem is from Charter Spectrum: D3.1 2.5G eMTA
Model: ES2251
You have asked for the Gateway info.
Not seeing how it would be safe to place that in an open forum.
Thank you for parsing out my inquiry.
The message 'Device Blocked in Access Control,' appears when I enter router management settings at 192.168.1.1, using browser.
"As to the subject 'All internet settings on router vanished', where are you looking?"
In the router management section titled "Internet Setup"
No, I have not reset the router using factory settings.
This view of the empty occurs when I attempt to re-enter the prior known configurations in Advanced> Internet Setup.
There it asks for Internet IP address, DNS Address, and Router MAC Address.
The Modem is from Charter Spectrum: D3.1 2.5G eMTA
Model: ES2251
You have asked for the Gateway info.
Not seeing how it would be safe to place that in an open forum.
Thank you for parsing out my inquiry.
michaelkenward
Mar 13, 2025Guru - Experienced User
WantNotTexhNot wrote:
You have asked for the Gateway info.
Not seeing how it would be safe to place that in an open forum.
I asked for the "make and model" of the modem/gateway/ONT. There is nothing special or private about that. It is essential detail to help to track down what might be going on on your network.
You say you have a "Charter Spectrum: D3.1 2.5G eMTA". That doesn't show up in the Spectrum system, but it is probably a plain vanilla modem. None of the wifi stuff that would add router capabilities.
The message 'Device Blocked in Access Control,' appears when I enter router management settings at 192.168.1.1, using browser.
This suggests that at some time you enabled the router's setting to block or limit the access to the network.
ADVANCED > Security > Access Control.
You may also have Block all new devices from connecting enabled.
If you cannot use a web browser to access the graphical user interface (GUI) for any reason, the "factory reset" is pretty well our only option.
This view of the empty occurs when I attempt to re-enter the prior known configurations in Advanced> Internet Setup.
There it asks for Internet IP address, DNS Address, and Router MAC Address.
There's normally nothing there that you can fill. The Internet IP address is in the hands of your ISP. Most ISPs will change this from time to time. Very few ISPs hand out permanent IP addresses. When they do, they may charge for the privilege.
The Mac is also a detail that the GUI picks up from the router. It is also written on the router's label along with other useful default details. Unless your ISP tells you otherwise, you rarely need to do anything there.
The DNS is also something often best left to the ISP. Mess with it only when you have good reasons to do so.
The only information that you need to think about if the login credentials (username and, if needed, password) to connect to the Internet.
Disclaimer: Just another user with time on their hands.