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Forum Discussion
myrouterisefhed
Jul 07, 2018Follower
Any help would be appreciated - NG is efhing usless for support ac1000 r6080
new router AC1000 R6080 No internet connection - I have connection in - router doesnt see it two troubleshooting steps offered 'turn it off and on', and 'make sure cable is plugged in' Thank ...
- Jul 10, 2018
Hi myrouterisefhed,
Welcome to the community!
1. What is the firmware version of the router?
2. What is the status of the Internet LED (planet symbol) on the front panel?
3. You can try performing a loop back test to check if the WAN port of the router is functional. This link may help out.
Dexter
Community Team
DexterJB
Jul 10, 2018NETGEAR Moderator
Hi myrouterisefhed,
Welcome to the community!
1. What is the firmware version of the router?
2. What is the status of the Internet LED (planet symbol) on the front panel?
3. You can try performing a loop back test to check if the WAN port of the router is functional. This link may help out.
Dexter
Community Team
- DexterJBJul 18, 2018NETGEAR Moderator
Hi myrouterisefhed,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team