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DeJean1961's avatar
DeJean1961
Follower
Aug 25, 2022

attempting to reconnect my Wifi Extender to new home Internet

Trying to set up my Netgear Wifi extender to new T-Mobile 5G home internet, but not getting the prompt to do so on my PC or phone. I have hit the factory reset button, but not recognizing any Wifi Signal.  

Any suggestions.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    What wifi extender do you have? 

    When you factory reset, did you push and hold for 7-15 seconds while powered on? 
    If so, the default ssid should be netgear_ext.

    Make sure not to hit the wps button if you're following that route of install.