NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SebastianH
Jul 31, 2021Aspirant
Bricked R6400 won't let me interrupt loop from putty
Hi, My R6400 wifi router keeps looping in startup. (It happened after a power cycle from all my gear) Using a CP2102 USB-UART cable and Putty i managed to see what was going on inside the router...
olympos1625
Jul 31, 2021NETGEAR Employee Retired
Hi SebastianH,
Welcome to NETGEAR Community!
Thank you for reaching out. May we know what are the LEDs on the router? Is the power LED blinking white? Have you followed the steps on this link https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
olympos1625
Aug 03, 2021NETGEAR Employee Retired
Hi SebastianH,
Thank you for all the information that you have provided. It seems that the router got bricked for some reason. How long do you have the device? Please DM us the serial number of the router.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team