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Forum Discussion
BT (UK) landlines migration to Digital Voice supporedt by Netgear?
I'm just hearing our UK landline will transition to Digital Voice sometime (this year). Support for current phone handset is a direct connection on back of BT router (smarthub2). But they offer a Dig...
Love it! Have spoken to BT (Tech support) & the BT community buffs/experts (last 48hrs). The BT (latest) router apparently has DECT support (+ phone socket) so I can plug in our phone base station. Cool! But I bought NETGEAR for a reason & will not go back to a frigging BT hub. BT Tech support say yes I can use (along with their DECT adapter) non BT routers. However, the 'community' buffs say BT hub and that's it; And don't believe BT Tech support, they know diddly squat! As you can see brilliant feedback!
Whether I've to upgrade/replace our Netgear router is OK so long as I don't (daisy chain) rely on a BT hub/router.
google1901 wrote:
But I bought NETGEAR for a reason & will not go back to a frigging BT hub.
I'm with you there.
BT's kit is the biggest pile of **** going. (Modem/routers with no "modem only" option.) I have several "hubs" still in their shrink wrap.
The "digital phone" issue is already making waves in various communities. BT will have to supply kit to phone users with no Internet service.
BT's tech support is dire, and my faith in the previously excellent user community is waning as I see signs that it is turning into a bunch of BT fans. None of the objectivity that you will see here. As to any views on this issue, I doubt if there are many people who have live experience of the technology. So I would take their views with a pinch of salt at this stage.
Sadly, I don't think there is much that Netgear can do about this. It has all but abandoned the DSL modem only market. (An OpenReach engineer once told me that it had told ISPs not to supply those.) Ands it isn't in the optical network termination (ONT) business.
I suspect that it will be down to an innovative third party to come up with something that works.
Customers are often faced with awkward choices. As a a confirmed "techno-luddite" (Windows 10 forever!), I have clung to my Land Line. (Having the same phone number for over 40 years allows scammers to reach me with confidence.)
My old ears simply hear better with a land line than a cell phone. My kids have only cell phones and I have noticed that every company I deal with assumes that I want them to call my cell phone. (which I do not). It would save a few dollars to dump that old Land Line number, but I am too stubborn to change now.
This is a case where our UK contributors have an edge. In the US, it is a relatively simple matter to move a phone number from one provider to another. (I left AT&T for Spectrum - no problem.) No idea how things work in the UK.
Might be useful to document
- exactly which BT technology is servicing this hub (ADSL, FTTC, FTTP, g,fast)?
- Are there options for which BT hubs you can use?
- Can the phone number be moved to another provider?
- Are there alternatives to BT in your area?
