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unkgo's avatar
unkgo
Aspirant
Apr 23, 2020
Solved

C3700v2 Errors in event log

Modem keeps restarting, likely due to issues in my event log. 

  • Your signal is pretty high. That could be causing the reboots. 

    You normally want -7dbmv to +7 dbmv.  

    You could try putting a 3-4x port splitter in line or a line attenuator. And then recheck to see where you are. 

12 Replies

  • click on the cable connection page. And take a screen snip of that. It shows the connection back to the isp. you're getting t3 errors which can be signal issues. 

    also, if you have any splitters, attenuators, or amplifiers in line, remove them. Directly connect the modem to where the coax enters the home. 

      • plemans's avatar
        plemans
        Guru

        Your signal is pretty high. That could be causing the reboots. 

        You normally want -7dbmv to +7 dbmv.  

        You could try putting a 3-4x port splitter in line or a line attenuator. And then recheck to see where you are.