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Forum Discussion

bob56's avatar
bob56
Tutor
Jan 17, 2022

C6230

My wife logs in on her IPhone and after a few seconds it kicks her offline. Can someone help?
plemans's avatar
plemans
Guru - Experienced User
Jan 17, 2022

Does it say why its kicking her off? 

What band is she connecting to? 2.4ghz or 5ghz?

Is any other device having issues or just your wife's phone?

  • bob56's avatar
    bob56
    Tutor
    Jan 17, 2022

    Problem solved but thank you very much for the response.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jan 17, 2022
      Might mark it as solved and what you did to fix it to help out others with the issue. Either way glad it's working!
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Jan 18, 2022
      bob56 wrote:

      Problem solved ....

      How?

       

      Might help someone else in future.

       

      • bob56's avatar
        bob56
        Tutor
        Jan 18, 2022

        Instead of repeatedly trying to get answers typing in the router login .net i tried typing in the router IP address number and bingo! Everything i needed...duh.