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Forum Discussion
FL20
Dec 09, 2020Aspirant
C6250 cannot lock upstream
Hello the amazing community My internet went down about 2 hrs ago, upstream channel LED blinking, called xfinity service they said the can see the modem online. Multiple power cycle/plug unplug attem...
plemans
Dec 09, 2020Guru - Experienced User
do you have a screen snip of the cable connection page and the logs?
That helps.
If you have any splitters, amplifiers, or attenuators in line, remove them.