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Dannymkelly's avatar
Dannymkelly
Aspirant
Jan 08, 2022
Solved

C6300 CM certificate installed but no CM MAC address

I have a couple of netgear modem/routers for xfinity service.  I cannot find any information on what is the CM certificate and CM MAC.    On my C6300 which is missing the identity card, as normal, ...
  • Dannymkelly's avatar
    Jan 09, 2022

    Although curious what CM Certificate is and CM MAC.  I simply subtracted 2 from my MAC address, the address you get with "arp -a" and from the modem.  The installation with xfinity went as smooth as could be.  So the modem I was told does not work and the hours spent trying to get xfinity to install it were all wasted.  CM MAC = MAC-2.  You would think this would be well known.  But could not find the answer anywhere, Netgear tech service, xfinity tech service, google, etc.  Hope this documents it.