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Simando1995's avatar
Simando1995
Aspirant
Jun 11, 2023

Can anyone help?

Hello I was wondering if anyone can help me solve this connection problem shown on my router? It's been like that for a couple months now since my internet provider updated the system . Cheers
Simando1995's avatar
Simando1995
Aspirant
Jun 11, 2023
Brand is Netgear nighthawk
Model R6020
& Yes I have
Kitsap's avatar
Kitsap
Master
Jun 11, 2023
Simando1995 wrote:
Brand is Netgear nighthawk
Model R6020
& Yes I have

Repeat question: What is the brand name and model number of the modem or optical network terminal connected upstream of your R6020?

 

  • Simando1995's avatar
    Simando1995
    Aspirant
    Jun 11, 2023
    No idea sorry
    • Kitsap's avatar
      Kitsap
      Master
      Jun 11, 2023
      Simando1995 wrote:
      No idea sorry

      The WAN input port of your R6020 has to be connected to some internet source with an Ethernet cable.  Does the cable just plug in to the wall?

      • Simando1995's avatar
        Simando1995
        Aspirant
        Jun 11, 2023
        And NBN box and the wall