How come I can only access routerlogin.net from internet explorer? I cannot access it through any other browser. If Big Daddy MS is phasing out IE then eventually I won't be able to access my router I assume.Hope someone can offer a solution.Thanks, Mike

olympos1625 Oliver, this is caused by several <null> characters in the HTTP header placed by the router Web server. Newer/modern browers refuse to continue on errors or invalid information - IE11 does not care about the null's. Check the links referred above - and bang on some Netgear tables for not fixing this man year old bug....

> [...] I cannot access it through any other browser. [...] Which browsers does "any other browser" include? "cannot" is not a useful problem description. It does not say whatyou did. It does not say what happened when you did it. As usual,showing actual actions (commands) with their actual results (errormessages, LED indicators, ...) can be more helpful than vaguedescriptions or interpretations. Have you tried using the LAN IP address of the router, instead of"routerlogin.net" Or, for a cable-TV-type gizmo, "192.168.100.1"? Which kind of "not working" is this? Actual error message? One possibility with modern browsers is the use of DNS-over HTTPS.See, for example: https://support.mozilla.org/en-US/kb/firefox-dns-over-https Some individuals and organizations rely on DNS to block malware, enable parental controls, or filter your browser's access to websites. When enabled, DoH bypasses your local DNS resolver and defeats these special policies.

Sorry for the lack of info. Not an IT person so a simple solution is needed. I can only access through IE and I've tried Chrome, Edge & Firefox. Same message (or similar) on each on: "This page isn’t workingrouterlogin.net sent an invalid response." But no problems at all through IE.Thanks, Mike

micselafey wrote: "This page isn’t working routerlogin.net sent an invalid response." That still works here. But browser makers are working hard to make their software "more secure", which can put obstacles in the way of users. The solution is with the browse rather than the router. There may be something you can tweak in the browser. One way around this is to track down the local IP address of your router. Unless something is abnormal this is usually 192.168.0.1 or 192.168.1.1 Put that into your browsers and see what you get. If you cannot login to your router | Answer | NETGEAR Support

Thanks for the suggestion. 192.168.0.1 works only on IE for some reason and get "This page isn't working" on Chrome & Edge. Not a big deal right now until MS phases out IE, but not sure what to do then.Any other fixes?Thanks, Mike

Can only access router through IE

14 Replies

antinode
Guru
Aug 01, 2020
> [...] I cannot access it through any other browser. [...]

   Which browsers does "any other browser" include?

   "cannot" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.

   Have you tried using the LAN IP address of the router, instead of
"routerlogin.net" Or, for a cable-TV-type gizmo, "192.168.100.1"?

   Which kind of "not working" is this? Actual error message?

   One possibility with modern browsers is the use of DNS-over HTTPS.
See, for example:

      https://support.mozilla.org/en-US/kb/firefox-dns-over-https

      Some individuals and organizations rely on DNS to block malware,
      enable parental controls, or filter your browser's access to
      websites. When enabled, DoH bypasses your local DNS resolver and
      defeats these special policies.
- micselafey
  Aspirant
  Aug 02, 2020
  Sorry for the lack of info. Not an IT person so a simple solution is needed. I can only access through IE and I've tried Chrome, Edge & Firefox. Same message (or similar) on each on:
  "This page isn’t working
  routerlogin.net sent an invalid response."
  
  But no problems at all through IE.
  Thanks, Mike
  - michaelkenward
    Guru
    Aug 02, 2020
    micselafey wrote:
    
    "This page isn’t working
    
    routerlogin.net sent an invalid response."
    
    That still works here. But browser makers are working hard to make their software "more secure", which can put obstacles in the way of users.
    
    The solution is with the browse rather than the router. There may be something you can tweak in the browser.
    
    One way around this is to track down the local IP address of your router. Unless something is abnormal this is usually 192.168.0.1 or 192.168.1.1
    
    Put that into your browsers and see what you get.
    
    If you cannot login to your router | Answer | NETGEAR Support

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Can only access router through IE