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Forum Discussion

uptownvideo's avatar
uptownvideo
Apprentice
Jan 24, 2022

Cannot access router management

I have not been able to access the router management page using a computer or mobile app since lately.  I have tried chrome, safarit, firefox and the Genie app.  I even tried my laptop hard wired eth...
plemans's avatar
plemans
Guru - Experienced User
Jan 24, 2022

You have the C6300?

did you try using its ip address? or using the routerlogin address?

Try 192.168.1.1

or 

192.168.100.1

  • uptownvideo's avatar
    uptownvideo
    Apprentice
    Jan 24, 2022

    Yes the model is C6300.  I tried that router IP and routerlogin.net in different web browsers.  It has always has been 192.168.0.1.  

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jan 24, 2022

      did you try the modem side? 192.168.100.1

      • uptownvideo's avatar
        uptownvideo
        Apprentice
        Jan 24, 2022

        yes I tried that also.  

         

        "Safari Can't Connect to the Server"