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Forum Discussion
Tapps
Dec 09, 2018Aspirant
Cannot Connect to R6100 Router
AC1200 WiFi Router Model R6100 (wasn't an option in the model section)
Today, setup Spectrum modem, verified it's working, connected the router and nothing can connect to it via wifi or etherne...
- Dec 09, 2018Yeah...idk what happened but it works now...i guess i hit the correct number of factory resets cause apparently the third time was the charm...after the factory reset, gained access to routerlogin somehow and followed the setup wizard which required toggling power to the modem one last time, then everything worked
TaterSalid
Dec 09, 2018Virtuoso
I don't see where you bypassed the router. If I missed it, sorry.
Connect direct from the computer to the modem with an Ethernet cable. Power cycle the modem. Go to the kitchen for a snack and drink. Seriously, several minutes should elapse. When there are good lights on the modem, check the computer. If no joy, run the troubleshooting diagnostic on the computer. Call Spectrum if necessary.
Tapps
Dec 09, 2018Aspirant
Thanks for the reply, so the modem I have from Spectrum is verified working, I can connect to it via ethernet and I have internet access. I want to connect the router to the modem so I'll have wifi. The router is connected to the modem through an ethernet cord, the power, internet and wifi icons all light up (green, green, blue), but accessing the router through wifi or ethernet results in a connection, but no internet.
- TaterSalidDec 09, 2018Virtuoso
Check your Internet setting on the router:
Go to the router.
Select the Advanced tab.
Select Setup.
Select Internet Setup.
Make sure that the Internet IP is set to Dynamic.
Make sure DNS is set to Automatic.
Make sure Router MAC address is set to Use Default.
Hi Apply if any changes were made.
My router is different so you may have to fill in the gaps.
- TappsDec 09, 2018Aspirant
I can't get to the console at routerlogin.net when connected through ethernet. It just says site not found.
- TappsDec 09, 2018Aspirant
Update, I reset the modem, I can now access ethernet through the router and i can ping both 192.168.0.1 and 192.168.1.1, however still can't access routerlogin.net, routerlogin.com, or those ips. Wifi visible and can connect to, but still no internet access. Tried with new browser, tried with cleared cache, tried with different laptop.