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Forum Discussion
tammyism
May 23, 2017Aspirant
Cannot connect to router after firmware update and factory reset
I upgraded to latest firmware on my R6250 router and now I cannot connect to the router to restore the PPPoE settings required for login to my ISP. I have all macs and no ethernet ports. How can I re...
- May 25, 2017
Thanks Dexter. I did a reset on my router and restored my settings from backup. Unfortunately I was still not able to connect. I did another reset and tediously re-entered all my settings from scratch and its working! Yay!
tammyism
May 23, 2017Aspirant
When I log in to my centurylink OTN I can see my router listed at an IP address, but that IP address times out when I try to access it.
| R6250 | 192.168.0.15 |
- DexterJBMay 25, 2017NETGEAR Moderator
Hi tammyism,
You can try resetting the router then going through the setup again.
Regards,
Dexter
Community Team
- tammyismMay 25, 2017Aspirant
Thanks Dexter. I did a reset on my router and restored my settings from backup. Unfortunately I was still not able to connect. I did another reset and tediously re-entered all my settings from scratch and its working! Yay!