NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Cannot connect to routeur
Hello, Impossible to connect my pc (portable windows7) to my routeur. I get the message: The connection has been reset The connection to the server was reset while the page was loaded. The...
Hello
I think I will not hear from Kaspersky for several days.And I had a little time today.
So I uninstalled Kaspersky Internet security.
And now I have access to my router
I reinstalled Kaspersky and everything is ok (until now....)
I will give you the answer from Kaspersky's technical service.Thanks you very much for your help
Happy new year!
Welcome to the community, joedjo
I suggest that you factory reset the router then reconfigure it manually.
Make sure to use a wired computer when reconfiguring the router.
I have already reset the routeur
All devices are connected to internet (internet radio, camera, my laptop)
They all appear under netgear genie!
If I connect my laptop to the router with a cable I get the same message! (and no login screen)
I think there is a problem on my laptop ...?
Because if I try to connect to the routeur with my smartphone I get the login screen!
Are you using the router's IP address in your browser or http://www.routerlogin.net?
Maybe try them both.
Also, is this a new set up, or was the router working before?
I tried both methods via 10.0.0.1 and http://www.routerlogin.net?
I get the same message each time as soon as I click on one of the 2 links.I don't know if the parameters are "new set up" or "router working before" since I can not connect
When I do a reset it is a new set up no?
