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Forum Discussion
przemekjacko
Mar 31, 2017Aspirant
Cannot connect with VPN server (PPTP protocol) through Netgear R6400 - error 806
Hi. I recently switched from an old TPLink router and bought a Netgear R6400 wifi router with hopes to boost my home wifi performance. Before that I easily could connect through my work VPN connecti...
- Apr 18, 2017
Hi!
I received PM form Netgear suuport team after some time but we managed to arrange a call. Through a phone line I received instructions to install a TeamViewer for remote desktop and we checked settings on my router. In the end it has turned out that the VPN issue was caused not by router itself but by my service provider - later they told that through some security hole in Microsoft software they were recently severe hacked and they decided to close ports very tightly.
After a small change in settings on the provider side a Netgear router pushed VPN connection easily.
And I turned out to be a total rookie that hadn`t checked direct connection through cable without router in the first place :))
Problem solved. Thanks guys for the help!
DexterJB
Apr 06, 2017NETGEAR Moderator
- przemekjackoApr 07, 2017Aspirant
Yes, I have received a PM message. After reply I`m still waiting for further instructions.
- przemekjackoApr 18, 2017Aspirant
Hi!
I received PM form Netgear suuport team after some time but we managed to arrange a call. Through a phone line I received instructions to install a TeamViewer for remote desktop and we checked settings on my router. In the end it has turned out that the VPN issue was caused not by router itself but by my service provider - later they told that through some security hole in Microsoft software they were recently severe hacked and they decided to close ports very tightly.
After a small change in settings on the provider side a Netgear router pushed VPN connection easily.
And I turned out to be a total rookie that hadn`t checked direct connection through cable without router in the first place :))
Problem solved. Thanks guys for the help!