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IKraus's avatar
IKraus
Aspirant
Jul 18, 2018
Solved

Cannot do firmware update - R6120

Ever since our purchase of this device, we have never been able to log into the router. We have contacted you on 2 previous occasions mentioning this, but - as the problem at the time mainly related ...
  • michaelkenward's avatar
    michaelkenward
    Jul 22, 2018

    Excellent news. Worth knowing that reset can take several attempts before it stocks.

     


    IKraus wrote:

    So, password's now been re-set, secret questions re-set and notes taken on all the above.

     

     

    I just turn off password recovery. My passwords and stuff aren't obvious, certainly not Netgear's defaults, and Smersh isn't likely to attack me.