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Forum Discussion
bonot1
Mar 04, 2019Aspirant
Cannot Replace My Old Wifi Router!
My old wifi router (WDNR 3700) is failing. I have used it for many years, more recently with an extender (EX6120). We've never had any problems connecting any devices to wifi and getting internet w...
- Mar 04, 2019
Frontier FIOS bought their FIOS network from Verizon FIOS and as such works the same way: they attach your WAN MAC to your client ID. If you try to swap routers without releasing the WAN IP, which in turn let's you bind a new MAC, the new router MAC will not match the existing bind and connection will eventually drop. So you have several options:
1. If your existing router can release WAN IP, do it, disconnect the router, connect the new router and set the WAN to DHCP (or dynamic IP, depending on how it's labeled), and you're all set. The new router will get an IP and work as intended. This is the variant I prefer to use when possible.
2. If your existing router does not have the option to release the WAN IP, write down the WAN MAC address and clone it to the new router MAC address. Disconnect the existing router, connect the new router, clone the MAC and you're all set.
3. You can call Frontier tech support, tell them what you're trying to do, and if you're lucky and get to someone that knows more that to read a script, they will release the IP/MAC bind and let you bind the new modem to your account. I only use this option when everything else fails.
4. Verizon has a software that you can run on a Windows PC, and through it you can unbind the connection and bind the new router. It's a wizzard type of thing, easy to use and it works fairly well. Not sure if Frontier is using the same software or not so you'll have to figure that out yourself.
nwaves
Mar 04, 2019Guide
Frontier FIOS bought their FIOS network from Verizon FIOS and as such works the same way: they attach your WAN MAC to your client ID. If you try to swap routers without releasing the WAN IP, which in turn let's you bind a new MAC, the new router MAC will not match the existing bind and connection will eventually drop. So you have several options:
1. If your existing router can release WAN IP, do it, disconnect the router, connect the new router and set the WAN to DHCP (or dynamic IP, depending on how it's labeled), and you're all set. The new router will get an IP and work as intended. This is the variant I prefer to use when possible.
2. If your existing router does not have the option to release the WAN IP, write down the WAN MAC address and clone it to the new router MAC address. Disconnect the existing router, connect the new router, clone the MAC and you're all set.
3. You can call Frontier tech support, tell them what you're trying to do, and if you're lucky and get to someone that knows more that to read a script, they will release the IP/MAC bind and let you bind the new modem to your account. I only use this option when everything else fails.
4. Verizon has a software that you can run on a Windows PC, and through it you can unbind the connection and bind the new router. It's a wizzard type of thing, easy to use and it works fairly well. Not sure if Frontier is using the same software or not so you'll have to figure that out yourself.
- bonot1Mar 04, 2019Aspirant
Thank you, nwaves! I will try your solution tonight. I will also share the ONT modem specifics.
- bonot1Mar 05, 2019Aspirant
I was able to release the IP from my old router. Then I also completely rebooted the FIOS modem - removed the battery pack and everything. Then I installed the new router. Thus far, it hasn't seemed to fix my problems. But I am going to reset the new router and start over tomorrow night.
BTW the FIOS modem is Arris ONT1000-PS1-2G.
- bonot1Mar 06, 2019Aspirant
I reset the WNDR4500v3 wifi router tonight, and now everything is working great! Thank you, your suggestion definitely helped. As I was playing around and testing connections, I think I found what the problem was/is. Frontier also has a WAN router connected (wired) into the wifi router, which services my cable boxes. As soon as I connected that WAN router, IP addresses started dropping from my connected PCs and a chunk of my bandwidth was gone. I'm not technical, so I don't know why this WAN router would cause such a problem. There are many hours I will never get back trying to install new wifi routers and apparently this dumb thing provided by Frontier was causing the problem. No one from Frontier support or Netgear support ever suggested this. Ughh! Anyway I seem to be all good now.