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Forum Discussion
Mathachew
Jan 09, 2017Aspirant
Cannot stream Xbox One to PC, existing guides haven't helped
I recently changed ISPs from AT&T to Comcast; doing so meant moving from the router/modem AT&T provided to me and purchasing the R6400. With the AT&T router, I never had an issue streaming from eithe...
- Jan 17, 2017
I returned my router to BestBuy and exchanged it for another R6400, but still had the problem. I returned that one and picked up a separate brand, and still had the same problem. Out of ideas, I decided to try my wife's PC, which is wireless and uses the 2.4GHz connection, and to my bafflement, the streaming worked. After seeing it working, I made another attempt to stream to both my laptop and PC, and both failed. Our PCs were built six months apart and the only notable difference I can think of is the band the two use to connect to the route. Before changing ISP and routers, the laptop was able to stream, which makes this, again, baffling. I'm going to have to dig into the PC settings to see what the difference is that's causing me these frustrations, and that's something I hope Microsoft can help with. I'll also try using the 2.4GHz band like my wife's PC whenever my adapter decides it can finally see it. I returned the other brand's router and picked up yet another R6400, as it gives me a consistently strong signal throughout my two story house, while the other had intermittent drops.
In short, the router was not the problem. Thanks for the help.
DexterJB
Jan 12, 2017NETGEAR Moderator
Mathachew
Jan 17, 2017Aspirant
I returned my router to BestBuy and exchanged it for another R6400, but still had the problem. I returned that one and picked up a separate brand, and still had the same problem. Out of ideas, I decided to try my wife's PC, which is wireless and uses the 2.4GHz connection, and to my bafflement, the streaming worked. After seeing it working, I made another attempt to stream to both my laptop and PC, and both failed. Our PCs were built six months apart and the only notable difference I can think of is the band the two use to connect to the route. Before changing ISP and routers, the laptop was able to stream, which makes this, again, baffling. I'm going to have to dig into the PC settings to see what the difference is that's causing me these frustrations, and that's something I hope Microsoft can help with. I'll also try using the 2.4GHz band like my wife's PC whenever my adapter decides it can finally see it. I returned the other brand's router and picked up yet another R6400, as it gives me a consistently strong signal throughout my two story house, while the other had intermittent drops.
In short, the router was not the problem. Thanks for the help.