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QuestionMark's avatar
QuestionMark
Aspirant
Dec 10, 2019
Solved

cannot update R6250 router

I have received several update alerts but kept entering the wrong password. I let it go. The WiFi has gotten very erratic so I tried to get back in after finding the correct password but was sent to ...
  • plemans's avatar
    Dec 10, 2019

    If you didn't setup the security questions and didn't disable password recovery, it still asks the questions. And then it loops because there isn't a correct answer.

    the way around it? Factory reset your device. Push and hold reset for 7-10 seconds or until the lights flash and then reinstall the device. When reinstalling, either setup the security questions or disable them.