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Forum Discussion
Cannot update the firmware on AC6700 v2 - will not allow .img file
AC6700 v2 Nighthawk. First, router does not respond when try to connect via the iOS app. That is worthless. Download and try to use web interface but is doe not accept the .img file from Netg...
As I told you earlier, I have been working in IT and Support for 25 years, I can read pretty well.
If the bottom of the router sticker matches the model # seen on the routers web page,
Seems like this model IS a R6400v2 and needs to load the R6400v2 FW file, not the R6700 FW file.
AC1750 is a valid WiFi speed designation, not a model#, that reports all the following product model #s under it:
mphegge64 wrote:
As I told you earlier, I have been working in IT and Support for 25 years, I can read pretty well.
You're running an R6400v2 but trying to load the R6700v2 firmware!!! That won't work! So much for your reading skills!
Your original image showed that you were trying to install firmware for the R6700v2.
Why were you doing that?
We now know that you own the R6400V2, a detail that was missing fro9m your first message.
microchip8 wrote:
You're running an R6400v2 but trying to load the R6700v2 firmware!!! That won't work!
Yes. I just spotted that.
It took several attempts to persuade mphegge64 that, as you pointed out, there is no such thing as an A6700 or AC6700 v2 router.
This is where Netgear points me to geniuses, for the AC1750 Model, which exists. I have to go by what the manufacturer put on the label. I see the 6400, but that is not where Netgear points me to when choosing the AC1750.
https://www.netgear.com/support/product/r6700v2#download
I chose the dropdown for the V3 version, Turns out the V3 firmware is a .chk file, but is the same version currently installed.
Will likely replace this router as it has become unreliable. Choosing another manufacturer as well.
Try typing in R6400, as this is the model# of your router, it's NOT a R6700.
https://www.netgear.com/support/product/r6400
mphegge64 wrote:
This is where Netgear points me to geniuses, for the AC1750 Model, which exists.
Afraid not. As you were told that in the first reply to your original message.
AC1750 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Netgear made a dozen or so devices that are AC1750.
