Can't access routerlogin.net/routerlogin.com or default IP

I don't use Kspersky but I got a solution from Netgear by email. I haven't tried it yet but I'd like to share it in here:

your router maybe probably set into AP mode. It would be best to reset it and start from beginning. To do this, please follow the steps:

1. Unplug the NETGEAR router from the modem or wall.

2. Once unplugged, please use a paper clip and press and hold the router's reset button for 20 seconds. Make sure that the power LED will flash when you do this.

3. Release the reset button and wait for the router to properly restart(power LED green).

4. Connect a computer wired to the NETGEAR router. Make sure your PC is not connected to any Wi-Fi networks. Once connected, open a browser and check if the Genie page appears. IF not, go to www.routerlogin.com.

5. If you see the Genie page and the question, do you want NETGEAR genie to help? Please connect the router back to the wall or modem first before clicking yes.

6. Now if you see a question to help you choose or Let you choose, please select Let you choose.

7. In the next page, please select router mode.

8. If you are questioned if you know how to turn off the Wi-Fi of your modem router(gateway), please select no and go to the next page.

9. Please continue with the rest of the installation process.

10. Once everything is setup and you can now access the Internet, please go to www.routerlogin.com and check if you can now access the page.

I will come back and report after I have done the above. Thanks!