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Forum Discussion
jcalvert
Apr 13, 2025Aspirant
Can't access single website
I am unable to access https://safetechhawaii.com. Can't browse to it, can't ping it, and traceroute fails. The router is not using any site blocking. I am using ethernet connection only, not wifi....
jcalvert
Apr 24, 2025Aspirant
I have given up on Netgear customer support—absolutely horrible. Router is EOL so no more firmware updates. Amazon gave me a refund.
FURRYe38
Apr 28, 2025Guru - Experienced User
Would have been nice if you had given a bit more information and feedback to the question presented to better help you troubleshoot this. But ya, the R6000 series is EoL. Glad you got a refund.
Good Luck.
- jcalvertApr 28, 2025Aspirant
Once I determined that this issue was caused by a bug in the firmware, I didn't need any help troubleshooting. I did the troubleshooting to determine the bug.
It's good that this thread exists, so that anybody else who encounters this will know that you'll get no help from Netgear—don't even bother. The unit is EOL and there's no more firmware updates. This bug exists in the final firmware version. AC1600 WiFi Router (R6260) is a brick. Well, mostly functional, but who wants a router that is mostly functional? I don't.
- FURRYe38Apr 28, 2025Guru - Experienced User
Ya router is mostly old now by todays standards.
Hope you find something that works.
Good Luck.