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Forum Discussion
zps77
Feb 10, 2016Aspirant
Can't connect cellphone to the router
Phone OS: Android 5.1.1 PC OS: Windows 10 ISP: Time Warner Cable Internet Type: Cable Netgear Genie WNDR3400v2 Router Firmware Version: V1.0.0.52_1.0.81 Ever since I downloaded the firmware ...
- Feb 18, 2016
zps77 wrote:I reset my router right after the firmware upgrade. Unfortunately, it didn't fix the issue. I was wondering how do you go about reverting to the previous firmware.
By reset, did you just simply power cycle the router? When we talk about reset here, we mean a hard reset back to factory defaults. In the web GUI, it might be called "erase" or "erase to factory settings". Then you must manually re-configure (enter all your setup information). It is not recommended to use a saved backup of the config.
There have been too many times where previous settings are not fully compatible across FW versions, leading to instability.
zps77
Feb 18, 2016Aspirant
I reset my router right after the firmware upgrade. Unfortunately, it didn't fix the issue. I was wondering how do you go about reverting to the previous firmware.
rpoffen
Feb 18, 2016Virtuoso
zps77 wrote:I reset my router right after the firmware upgrade. Unfortunately, it didn't fix the issue. I was wondering how do you go about reverting to the previous firmware.
By reset, did you just simply power cycle the router? When we talk about reset here, we mean a hard reset back to factory defaults. In the web GUI, it might be called "erase" or "erase to factory settings". Then you must manually re-configure (enter all your setup information). It is not recommended to use a saved backup of the config.
There have been too many times where previous settings are not fully compatible across FW versions, leading to instability.