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Forum Discussion

chuckb's avatar
chuckb
Aspirant
Oct 09, 2015
Solved

Can't connect my Sony VAIO laptop to my home network. It will only connect to the -5G network.

My home network consists of five PC’s and an HP Officejet Pro 8600 printer.  I’m using a Motorola modem and a NETGEAR R6300 wireless router.  The four PC’s and the HP printer are connected to my home...
Troubleshooting
  • chuckb's avatar
    chuckb
    Oct 17, 2015

    Problem solved:

    1. Click on the “network icon” in the task bar at the lower right.
    2. XXNETWORK is there and NETGEAR83-5G is there. At this point I am only connected to the NETGEAR83-5G network and when I try to connect to XXNETWORK I get a message that says
    3. “can’t connect to this network”.
    4. Go to Settings → Network and Internet → Manage WiFi settings → Manage known networks. FORGET both networks.
    5. Go back to the “network broadcast icon” in the task bar. You will see the two networks there again. Click on the XXNETWORK”. This time it will give you an option to enter your network key.
    6. Enter the network key and you are now connected to XXNETWORK.
    7. Go to Control Panel → network and sharing center → change adapter settings.
    8. Now the only adapter there is the XXNETWORK. The NETGEAR83-5G is gone.
    9. Finally, update the driver for the XXNETWORK network. DONE.

    I am still getting rid of the Netgear R6300v2 router.  I only had it for a year and experienced a great deal of problems with it.  I'm heading out this weekend to buy an ASUS RT-N66U wireless router at Tiger Direct.

     

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 16, 2015

Hi chuckb,

 

You can check it by scanning for available wireless networks. Does the laptop detect the name of the 2.4GHz network? If yes, are you able to connect to it?

 

Regards,

 

Dexter

Community Team

chuckb's avatar
chuckb
Aspirant
Oct 17, 2015

Problem solved:

  1. Click on the “network icon” in the task bar at the lower right.
  2. XXNETWORK is there and NETGEAR83-5G is there. At this point I am only connected to the NETGEAR83-5G network and when I try to connect to XXNETWORK I get a message that says
  3. “can’t connect to this network”.
  4. Go to Settings → Network and Internet → Manage WiFi settings → Manage known networks. FORGET both networks.
  5. Go back to the “network broadcast icon” in the task bar. You will see the two networks there again. Click on the XXNETWORK”. This time it will give you an option to enter your network key.
  6. Enter the network key and you are now connected to XXNETWORK.
  7. Go to Control Panel → network and sharing center → change adapter settings.
  8. Now the only adapter there is the XXNETWORK. The NETGEAR83-5G is gone.
  9. Finally, update the driver for the XXNETWORK network. DONE.

I am still getting rid of the Netgear R6300v2 router.  I only had it for a year and experienced a great deal of problems with it.  I'm heading out this weekend to buy an ASUS RT-N66U wireless router at Tiger Direct.