NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jkkonecny's avatar
jkkonecny
Initiate
May 21, 2016
Solved

can't connect new HP laptop with Windows 10 to router N600

I just received a new HP laptop with Windows 10 and can't connect to the internet with my N600 router.  It keeps saying "can't connect to this network."  I have no problem connecting to the Guest net...
Troubleshooting
  • jkkonecny's avatar
    jkkonecny
    May 24, 2016
    I solved the problem. I found a blog explaining the different security choices, so I changed my security to WPA-AES, and víola, everything works now!
Tann's avatar
Tann
Aspirant
Jun 10, 2016
Could you explain please how to change the security. Thank you.
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 18, 2016

Hi Tann,

 

I would like to check if the link provided was able to resolve your concern.

 

Regards,

 

Dexter

Community Team