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Forum Discussion

stevery's avatar
stevery
Follower
Oct 24, 2018
Solved

Can't connect to email on Mac

Recently, my router had updated firmware.  After updating it, my Mac has had problems connecting to email (both through Mail and via a browser) or to cloud apps, such as OneDrive.  I received error m...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Oct 29, 2018

    Hi stevery,

     

    Welcome to the community!

     

    Please make sure that a factory reset is done after the firmware update and check if the issue will persist.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Oct 29, 2018

Hi stevery,

 

Welcome to the community!

 

Please make sure that a factory reset is done after the firmware update and check if the issue will persist.

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Nov 01, 2018

    Hi stevery,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team