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Wytze01's avatar
Wytze01
Aspirant
Mar 24, 2018
Solved

Can't connect to internet with the router, even when the LED is on.

as far as i'm aware, I've tried everything. Overnight my router stopped providing internet to my devices. Wired or not, no connection. Restarted the modem, restarted the router, pulled all the cables...
  • michaelkenward's avatar
    michaelkenward
    Mar 25, 2018

    That is a cable modem-router. You can tell by the number of LAN ports on the back. >1 = router.

     

    So you have two routers trying to allocate addresses and manage the traffic of devices that you connect to your network.

     

    If you cannot put it into bridge mode, then you could try putting your WNDR3700v5 Netgear router into access point mode. This will disable its router features.

     

    >> Click here >> WNDR3700v5 | Product | Support | NETGEAR << Click here <<

     

    See page 127.

     

    Be warned that in AP mode, the WNDR3700v5 will lose some features.

     

    Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support