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jimwww's avatar
jimwww
Aspirant
Sep 09, 2015
Solved

can't connect to old laptop

i have an old dell inspirion 15160 laptop i take to the shore. never had trouble connecting to wifi at beach houses. when i tried to connect it to my netgear r6200 router at home i couldn't connect. previously had a cisco router and had no trouble. love the new r6200 for everything in my house, but can't connect to this darn laptop. any suggestions?

  • I understand. However, older laptops don't support/accept WPA2 encryption. Depends on the wireless adapter installed. And since it is the only device that is not able to connect, I guess we have isolated the issue. But if you want to test further, you may take a screenshot or take note of the current wireless settings of the router by going to its GUI. 

     

    1. Using a computer connected to the router, open a browser and on the address bar type routerlogin.com or routerlogin.net

    2. Type "admin" for the username and "password" for the password

    3. Go to Wireless Settings and take a screenshot or take note of the all the information

    4. Set Wireless Security to WEP and put 10 alphanumberic characters on key 1. 

    5. Hit Apply button

     

    You can now try to connect the non-working laptop. To revert to the original settings just perform the same steps above and set the settings that you took note/screenshot. Other devices will be able to re-connect. 

     

     

     

     

7 Replies

  • Do you get any error message? This will help us determine the root cause. Also, if you can provide the laptop's operating system. 

    • jimwww's avatar
      jimwww
      Aspirant

      the system info is

       

      micrsoft xp

      professional

      version 2002

      service pack 3

       

      dell inspirion 15160

      mobile intel R

      Pentium R 4 cpu 2.80ghz

      1.84 ghz 512 ram

       

      no error message, just keeps trying but failing to connect to my netgear network

       

      thanks,

      Jim

      • Daenerys's avatar
        Daenerys
        Luminary

        What is the wireless encryption set on your router? Have you tried WEP?