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Solved
Can't connect to Wi fi devices - Model WNDR3400
Having trouble connecting internet to my TV/Blu Ray player. Both are brand new (top of the range) products. In Wi Fi connection section it says "cannot scan the wireless networks. Make sure your ...
Ended up upgrading my router to a Nighthawk 7000. Solved my problem albeit at quite a cost.
Thanks for all your help,
Rob
Many thanks for the prompt reply,
The message is displayed when I open Netgear Genie on my PC.
Trying to connect Smart TV and Blu Ray Player.
Don't see the SSID.
Not sure on "wireless security". How do I check?
When I try to connect I get message "network disconnected".
Rob
How is the computer with the NETGEAR Genie connected to the router?
Is it wired or wireless?
Can you post a screenshot of the exact window you see?
You can verify the wireless security by accessing the admin page of the router.
See the link below for the same instructions on how to verify the wireless security.
However, if the wireless security in asterisk or not visible then just set a new password.
How do I secure my wireless network with the Smart Wizard interface?
Is that the screen you see when you connect to the WNDR3400 from your PC?
It has nothing to do with the wifi that comes out of the WNDR3400. It is showing you what the PC sees in the way of wifi. If your PC is hard wired to the WNDR3400, then it probably doesn't have wifi. Nothing to connect to.
The tabs you need to go to are the ones that you see when you hit the Router Settings button.
(The picture may take a while to land here.)
Panasonic 4K PVR doesn't look like a model number, so it is hard to know if it supports 2.4GHz or 5GHz wifi, or both. Check the manual.
Can anything in the house see your wifi? A smartphone? Tablet?
I ask because the first challenge is to ensure that the WNDR3400 is delivering wifi. Only then can you sort out the TV.
Powerline turns your mains circuit into a LAN network.
Powerline Networking | Powerline Ethernet | NETGEAR
It is less sensitive to interference. (Ten metres should be OK for wifi, unless there are a lot of steel reinforced walls in the way.)
But stick with the wifi for the time being.
Are the 2.4GHz and 5GHz wifi lights showing on the front?
Any other wifi devices connected to this router and are they working?
Have you logged into your router not by genie use the browser log into 192.168.1.1 enter your user nname and password you see the setup page of the router.
