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Forum Discussion
sandonpoint
Feb 02, 2017Aspirant
Can't connect to Wi fi devices - Model WNDR3400
Having trouble connecting internet to my TV/Blu Ray player. Both are brand new (top of the range) products. In Wi Fi connection section it says "cannot scan the wireless networks. Make sure your ...
- Feb 13, 2017
Ended up upgrading my router to a Nighthawk 7000. Solved my problem albeit at quite a cost.
Thanks for all your help,
Rob
sandonpoint
Feb 03, 2017Aspirant
michaelkenward
Feb 04, 2017Guru - Experienced User
Is that the screen you see when you connect to the WNDR3400 from your PC?
It has nothing to do with the wifi that comes out of the WNDR3400. It is showing you what the PC sees in the way of wifi. If your PC is hard wired to the WNDR3400, then it probably doesn't have wifi. Nothing to connect to.
The tabs you need to go to are the ones that you see when you hit the Router Settings button.
(The picture may take a while to land here.)
Panasonic 4K PVR doesn't look like a model number, so it is hard to know if it supports 2.4GHz or 5GHz wifi, or both. Check the manual.
Can anything in the house see your wifi? A smartphone? Tablet?
I ask because the first challenge is to ensure that the WNDR3400 is delivering wifi. Only then can you sort out the TV.
Powerline turns your mains circuit into a LAN network.
Powerline Networking | Powerline Ethernet | NETGEAR
It is less sensitive to interference. (Ten metres should be OK for wifi, unless there are a lot of steel reinforced walls in the way.)
But stick with the wifi for the time being.
Are the 2.4GHz and 5GHz wifi lights showing on the front?
- William10aFeb 04, 2017Master
Any other wifi devices connected to this router and are they working?
Have you logged into your router not by genie use the browser log into 192.168.1.1 enter your user nname and password you see the setup page of the router.
- michaelkenwardFeb 04, 2017Guru - Experienced User
William10a wrote:Any other wifi devices connected to this router and are they working?
Indeed, as I asked:
michaelkenward wrote:
Can anything in the house see your wifi? A smartphone? Tablet?
- sandonpointFeb 04, 2017Aspirant
Both 2.4 & 5GHZ lights are flashing on router.
I can connect tablet/smart phone using wi fi.
Firmware needs updating. Tried to do so by logging into router but page could not be found.
Both my new TV and DVD/PVR (model DMR-PWT560) support both frequencies.
- michaelkenwardFeb 05, 2017Guru - Experienced User
sandonpoint wrote:Firmware needs updating. Tried to do so by logging into router but page could not be found.
The router page could not be found? Or the page for the upgrade firmware?
You don't say which version of the WNDR3400 you have, v1, v2 or v3. If you feed the correct number into here:
you can download a manual and that has the instructions you need.
You have already used the standalone Netgear genie. If you follow my earlier instructions on getting to the Router Settings, there is a Router Update tab on that page.
sandonpoint wrote:Both 2.4 & 5GHZ lights are flashing on router.
Maybe this is telling you that the security is not set. Did you follow my earlier advice on how to view the wifi settings?
sandonpoint wrote:Both my new TV and DVD/PVR (model DMR-PWT560) support both frequencies.
And you need to connect both to the wifi?
- William10aFeb 05, 2017Master
[I can connect tablet/smart phone using wi fi.]
[Firmware needs updating. Tried to do so by logging into router but page could not be found.]
Is there a wired computer on the network?
That's the one to use to log into the router and update the firmware not a wireless device as you could make your router a door stop.
Log into 192.168.1.1 using a web browser and enter your users name and password when asked.
If all works allright you can do what need to router.
You will the version number of your router to get the right firmware for it.
The wndr3400v1 has a blue plastic doom over a led ring that lights up and flash when the wifi is in use.
The version number should be on the label on the buttom of the router.
The version one router does not how ever they change doom color on each version.