i'm having problems connecting my wifi. I had upgraded to windows 10 and then I had to reinstall windows 8. My wifi isn't working at all. I tried to unistall and reinstall my adapter, updated, almost everything and it still won't connect. My Netgear is 1 month old. I don't know too many computer lingo so any help will work.

Hi suehaye, You can try going through the setup procedure for the router. Check the links below for the steps. http://kb.netgear.com/app/answers/detail/a_id/22697 http://kb.netgear.com/app/answers/detail/a_id/22717 Regards, Dexter Community Team

Can't connect with Wifi have a NetGear R6220

4 Replies

JamesGL
Master
Jan 18, 2017
Hi suehaye,

1. What is the model number of your wireless adapter? Is it NETGEAR?

2. Do you have other wireless devices that work with the router?
- suehaye
  Aspirant
  Jan 19, 2017
  AC1200 Smart Wifi with External Antennas Model is R220
  Yes my tv and a tablet and it won't connect.
  I had my computer reinstall to windows 8 and it worked for like 30 mins and then it back to it again. So I know it can't be the computer and I can get online if I have the Ethernet connected directly to the modem.
  - DexterJB
    NETGEAR Moderator
    Jan 20, 2017
    Hi suehaye,
    
    You can try going through the setup procedure for the router. Check the links below for the steps.
    
    http://kb.netgear.com/app/answers/detail/a_id/22697
    
    http://kb.netgear.com/app/answers/detail/a_id/22717
    
    Regards,
    
    Dexter
    
    Community Team

Forum Discussion

Can't connect with Wifi have a NetGear R6220