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kiwi1342's avatar
kiwi1342
Aspirant
Jul 27, 2016
Solved

Can't connect/flash WNDR4500 after power outage

Hi all,   due to a power outage my router stoped working. I had all orange leds. I followed this guide http://kb.netgear.com/app/answers/detail/a_id/22688 but I can't connect to the router to...
Firmware
  • kiwi1342's avatar
    kiwi1342
    Jul 28, 2016

    Thanks ElaineM. I've already tried that with no luck. I guess I have to buy a new router. Unfortunately I think I won't go with another netgear since Im seeing too many threads about hard resets after power outage. In my area they are quite frequentely :(

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jul 28, 2016

kiwi1342 Try to see if you can ping by assigning a static IP address on your computer.

Since you have factory reset the router, try to assign 192.168.1.5 on your computer. Do this on a computer that's wired directly to the router.

Once done, see if you can still ping the router. If not, it's time to get a new router.

kiwi1342's avatar
kiwi1342
Aspirant
Jul 28, 2016

Thanks ElaineM. I've already tried that with no luck. I guess I have to buy a new router. Unfortunately I think I won't go with another netgear since Im seeing too many threads about hard resets after power outage. In my area they are quite frequentely :(

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Jul 28, 2016

    I apologize for any inconvenience this may have caused you.

    Factory reset should not cause router to malfunction.

    We recommend to plug the router in a surge protector to avoid frying it.