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Forum Discussion

wndr3700alpha's avatar
Jan 23, 2016
Solved

Can't Install Latest Firmware on WNDR3700

I have a WNDR3700 router.  On the status page it lists Firmware version 1.0.7.98NA (GUI language version 1.0.0.64).  Going to the Router Upgrade page i checked for new version on the internet.  It said "No new firmware version available".  I then went to the Netgear support website for my model and under firmware it lists version 1.1.0.32.  I downloaded this file and extracted it.  I then went to manually update the firmware via the Router Upgrade page.

 

Upon pressing upload I get an error message stating "Firmware upgrade failed.  Please check your file".  Any ideas on what the problem is or how to solve it?

  • Welcome to the community, wndr3700alpha

     

    Looking at the firmware version you have, that's a version 1 model.

    Make sure that you're downloading the latest firmware for version 1 hardware.

    The latest firmware version for WNDR3700v1 is 1.0.16.98.

1 Reply

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, wndr3700alpha

     

    Looking at the firmware version you have, that's a version 1 model.

    Make sure that you're downloading the latest firmware for version 1 hardware.

    The latest firmware version for WNDR3700v1 is 1.0.16.98.