NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
smoddelm
May 28, 2016Tutor
Can't log into router after recent firmware upgrade
Had been using my router as an access point and I don't think option to upgrade firmware was even available - or maybe I just never loggin to to see if it was. Anyway, I just reset the router to reg...
- Jun 01, 2016
OK, I guess I'll reset and buy a new one if it ruins it.
smoddelm
May 28, 2016Tutor
Do you even get a screen to try to login? I just get page not found.
ElaineM
May 31, 2016NETGEAR Employee Retired
Try follow the reset instructions below:
1. With the unit powered on, press and hold the reset button on the back of unit for 30seconds.
2. Without releasing the reset button, unplug the unit and hold reset for another 30 seconds.
3. Power on the unit while STILL pushing the reset button and count for another 30 seconds before letting it go.
That should let you access the admin page of the router using the default login.
- smoddelmMay 31, 2016Tutor
My only concern about doing this is that right now at least I've got a functioning router (can connect to home netwrok and Internet) - I just can't administer it. If for some reason this didn't work, I would no longer be able to use the router.
- ElaineMMay 31, 2016NETGEAR Employee Retired
There's no other way to access again unless you reset.
By doing this you will need to reconfigure the router to get back the connection.
- ElaineMMay 31, 2016NETGEAR Employee Retired
In addition, since your routers are set on AP mode do you still remember what IP address you have assigned on the router? What was the firmware version you had and upgraded to?
If you no longer remember, then resetting should work. Make sure that the router is being fully reset. I suggest that you use a paper clip to push it down.
- smoddelmMay 31, 2016Tutor
Sorry if I wasn't clear, router was previously set as AP but had been just used as a router when I became unable to administer. The issue arose immediately after doing firmware update.