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Forum Discussion
Jswab
Dec 29, 2022Aspirant
Can't log into router page despite using correct login info
Hello, I don't know the model number for my Netgear, but I am trying to log into the router page to port forward. I downloaded the Nightshark app, and even that is telling me my login info is wr...
michaelkenward
Dec 29, 2022Guru - Experienced User
Jswab wrote:
I don't know the model number for my Netgear, but I am trying to log into the router page to port forward.
Without that there's not much that anyone can suggest.
Look at the label on the bottom.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
- JswabDec 29, 2022Aspirant
michaelkenward I see the serial number and mac number, but nothing about model.
- michaelkenwardDec 29, 2022Guru - Experienced User
Jswab wrote:
I see the serial number and mac number, but nothing about model.
Are you sure that Netgear made it?
Unless someone has removed it, everything comes off the off the production line with a label that clearly states the modem number.
That or it is something that Netgear made for an Internet service provider, in which case Netgear doesn't support it and there is no guarantee that apps and firmware will work on the device.
- JswabDec 29, 2022Aspirant
michaelkenward Found it. Also, not sure why this dumb forum isn't letting me quote your replies.
Model is R6400v2