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Forum Discussion

Searous's avatar
Searous
Follower
May 04, 2018
Solved

Can't login to admin settings

Hey, so, I just got this router, and for some reason the default username/password arn't working.  I've factory reset the router multiple times with no devices  or the modem connected.  Following the...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    May 10, 2018

    Hi Searous,

     

    Welcome to the community!

     

    1. To verify, are you using the default username admin and password as password?

    2. Please make sure that a proper factory reset is done. This link may help.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
May 10, 2018

Hi Searous,

 

Welcome to the community!

 

1. To verify, are you using the default username admin and password as password?

2. Please make sure that a proper factory reset is done. This link may help.

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
May 13, 2018

Hi Searous,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team