NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Turvey's avatar
Turvey
Aspirant
Dec 12, 2019
Solved

Can't login to an account

I have Model R6400 AC1750 Smart WiFi router (not v2) with firmware version V1.0.1.50, and I can't log in to an account.  The home page loads just fine, but when I click sign in the progress circle sp...
  • Turvey's avatar
    Turvey
    Dec 30, 2019

     

    My issue is now solved as I installed the previous  router firmware version (46), and I can now access the site which was giving me the error message.  My thanks to all who offered their recommendations, but all it took was to revert to the previous firmware version.