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Forum Discussion

cacdrc's avatar
cacdrc
Aspirant
Feb 03, 2016
Solved

Can't login to R6400 admin page from laptop, only from iPhone

I installed a new R6400 router but can't access the admin page from my laptop. I was able to access it from my iPhone, so I am able to get online to the internet.   I've talked to support 2 or 3 ti...
admin page
Logon
R6400
Troubleshooting
  • cacdrc's avatar
    cacdrc
    Feb 04, 2016

    I just enabled Enhanced Protected Mode and it worked. Don't know if that's the best solution (saw where unchecking enable protected mode was an option too), but at least the admin site opened - finally!!!

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 04, 2016

Hi @cacdrc,

 

1. Have you tried using another browser (Firefox, Internet Explorer, Chrome)?

2. Have you tried temporarily disabling any security software on the laptop?

 

Regards,

 

Dexter

Community Team

cacdrc's avatar
cacdrc
Aspirant
Feb 04, 2016

Hi,

 

Yes, I've tried disabling both my windows firewall & my anti-virus with no luck.

 

i installed Google Chrome this evening to try it - still no go.

  • cacdrc's avatar
    cacdrc
    Aspirant
    Feb 04, 2016

    I just enabled Enhanced Protected Mode and it worked. Don't know if that's the best solution (saw where unchecking enable protected mode was an option too), but at least the admin site opened - finally!!!