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Forum Discussion

akemag's avatar
akemag
Aspirant
Oct 21, 2016
Solved

Cant register product (AC1200-R6220) WiFi router)

Hello! I´ve tried to register my new router (AC1200), but get a "This Serial number has already been registered in our system by a support representative" Other products i bought went fine to regis...
Installation
register
  • akemag's avatar
    akemag
    Oct 22, 2016

    This is now resolved with the help from Elaine and the Netgear staff. Very happy with the fast excellent service!

     

    Magnus

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Oct 21, 2016

Hi akemag,

 

When and where did you purchase the device? 

Feel free to PM me the Serial Number of the router and your Customer ID number.