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Forum Discussion
Xavi2503
Oct 15, 2021Aspirant
Can't reset my router R6220 / AC1200 Dual Radio
Hi all, So i am having some troubles with my R6220 router as when i want to reset it won't go to factory settings! I tried everything 7 second reset, 30-30-30 reset, long reset but unfortunally...
- Oct 18, 2021Finally I managed to resolve this item as it looked like the R6220 was in a sort of AP mode that wouldn't grand me acces wired from oc to the r6220. How ever I went to the internet settings of my laptop and set an static IP adres using the default gateway settings on the r6220. Once I went to the browser from that moment on i got acces to the router and could set everything correct
Xavi2503
Oct 15, 2021Aspirant
Nope not working nether that's the thing it gets a whole other ip
plemans
Oct 16, 2021Guru - Experienced User
What modem/gateway are you connecting it to?
Disconnect it from that gateway, then factory reset the router and try it.
From the sound of what you're saying, its getting a different IP address from the default.
That'd indicate you gateway is a modem router combo device and it causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
- Xavi2503Oct 16, 2021AspirantThat's the whole thing as you mentioned I have a router/modem from my provider that I use for 1 part of the house. The Netgear Will me further away as 2th router. But it very strange as not matter what I try it won't reset that I can acces to its own Netgear menu. I disconnected the cable from the provider router and only connected a cable by lan to a laptop. Then I power the Netgear router on and pressed the reset button on the back for at least 7 seconds I even pressed it for 20 and 30 seconds and also did the 30-30-30 reset l. But everytime it restarts its in the de same mode and with the same IP that I can't acces using a laptop
- plemansOct 16, 2021Guru - Experienced User
what ip address is it assigning to the gateway?
What ip address is it assigning ot the laptop you connect?
What error is it giving you?
have you tried a different browser/device to connect to it?
- Xavi2503Oct 17, 2021Aspirant
Tried everyting different browser, differten ways of resetting but strange enough i can't acces the router.
these are the details i get performing the ipconfig in cmd
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-LM
Physical Address. . . . . . . . . : 94-57-A5-B1-BB-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d19:e0f:e0c:9fba%15(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.159.186(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 244602789
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-27-F9-29-F3-94-57-A5-B1-BB-0E
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : EnabledThe thing is that i can't reset the router manually nether acces its own menu by the default IP adress
- michaelkenwardOct 18, 2021Guru - Experienced User
Xavi2503 wrote:
That's the whole thing as you mentioned I have a router/modem from my provider that I use for 1 part of the house.What is this router/modem from your provider?
Xavi2503 wrote:
The Netgear Will me further away as 2th router. But it very strange as not matter what I try it won't reset that I can acces to its own Netgear menu.I can't understand that.
Is the R6220 wired to the modem/router? If the manual is correct, it cannot operate as a wifi repeater.
To avoid the sort of problem you see, your R6220 should be in wireless access point (AP) mode.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Use the Router as a Wireless Access Point.plemans has already suggested this. I suggest it again because you didn't answer their question about your modem or respond to the AP suggestion.
It may have been in AP mode at some stage, but as you have been playing around with the router, the reset will have put it into router mode.
If you can't access the browser graphical user interface (GUI) simply by connec ting it to a PC and nothing else, then Windows may have peformed one of its magic tricks and messed up your Ethernet settings.
If you have a wifi deviuce that can see the SSIDs from the router, try that way in with a browser.
- Xavi2503Oct 18, 2021AspirantFinally I managed to resolve this item as it looked like the R6220 was in a sort of AP mode that wouldn't grand me acces wired from oc to the r6220. How ever I went to the internet settings of my laptop and set an static IP adres using the default gateway settings on the r6220. Once I went to the browser from that moment on i got acces to the router and could set everything correct