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Forum Discussion

PSE's avatar
PSE
Aspirant
Jan 15, 2018
Solved

Cant see backup drive in nework after firmware update

I recently update the firmware to v1.0.4.16 after recieving email from negear.  Now I notice that the backup usb drive is not showing up in the network in file explorer.   It did prioor to the formwa...
Firmware
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Feb 21, 2018

    Hi PSE,

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 06, 2018

Hi PSE,

 

Have you tried re-mapping the ReadySHARE drive? If not, please try doing so.

 

Regards,

 

Dexter

Community Team

 

DexterJB's avatar
DexterJB
NETGEAR Moderator
Feb 18, 2018

Hi PSE,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

  • PSE's avatar
    PSE
    Aspirant
    Feb 19, 2018

    Thanks for the follow-up.  Once I mapped the network drive everything is good.

    Paul

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Feb 21, 2018

      Hi PSE,

       

      If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!

       

      Regards,

       

      Dexter

      Community Team