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Forum Discussion
Case number
I am trying to register my router so I get priority in the support queue, but although the registration process says I successfully registered it, I don't see how to get a support case number. Can anyone make a suggestion?
3 Replies
hholtkamp1227 wrote:
I am trying to register my router so I get priority in the support queue, but although the registration process says I successfully registered it, I don't see how to get a support case number. Can anyone make a suggestion?
Does the device show up in MyNetgear?
https://my.netgear.com/myNETGEAR/myProducts.asp
That will tell you if it is registered.
If so, start a support case there.
If you are not registered, start here:
NETGEAR Product Registration FAQ | Answer | NETGEAR SupportFirst, of course, if you have a problem that needs fixing it can be quicker to start on this place, especially after the 90 days of free support.
- 46272278
Marconavarro wrote:
46272278Is that some sort of request for help?
This isn't the place to contact the official support team.
