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Solved
Check/change UDB and TCP Port
Hello, I'm trying to connect my garage door opener to the Netgear wireless router. The garage door company said that I need to have the UDB port set to 80 and the TCP port set to 2165 in order fo...
- Don't worry about port forwarding yet. You need to connect the garage door opener to the router's Wi-Fi network first.
Are you ever asked to enter the Wi-Fi password into the garage door opener? That would be necessary for the door opener to join. You do have a password configured for your Wi-Fi network, right? If not, then you should have one. Make sure to use WPA2 security.
Don't worry about port forwarding yet. You need to connect the garage door opener to the router's Wi-Fi network first.
Are you ever asked to enter the Wi-Fi password into the garage door opener? That would be necessary for the door opener to join. You do have a password configured for your Wi-Fi network, right? If not, then you should have one. Make sure to use WPA2 security.
Are you ever asked to enter the Wi-Fi password into the garage door opener? That would be necessary for the door opener to join. You do have a password configured for your Wi-Fi network, right? If not, then you should have one. Make sure to use WPA2 security.
Yes, that's the last step I'm able to take. I enter my password, it tries to connect, but ultimately is unable to. I'm supposed to hear three long beeps after it connects to my WiFi network, but I never hear them.
I found these instructions on liftmaster.com for connecting the garage door opener to a home network. It mentions that the door opener must run a complete cycle before Wi-Fi can be activated. It also says that you have 20 minutes to complete the process to connect to the home network before it times out. As a reminder, Wi-Fi passwords are case sensitive.
You can find more help at wifihelp.chamberlain.com. In particular, here are instructions to reset the Wi-Fi settings on the garage door opener. This may be helpful in case the password was entered incorrectly and you need to start over.
I found the issue! Well actually, you did. It was in your second to last post, when you said to make sure we're using WPA2 security. We had it set on WEP. Once we made the switch, it worked like a charm! I just hope it didn't interfere with any other devices we have using that same band. I'm sure I'll find out soon enough when something else stops working. As far as the opener is concerned though, this solved the issue.
Thank you so much for your help!!