NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jason_6142's avatar
Jason_6142
Follower
Mar 04, 2021

Circle not working on Orbi

I beleive there was a firmware update about a month ago (current firmware version is V2.6.2.104) that impacted Circle functionality.  First, Circle Premium stopped working and even though I have an active subscription, I am unable to restore my subscription or signup for Circle Premium.  I then decided to uninstall Circle from my iPhone and start fresh. Since doing this, I am still unable to signup for Circle Premium and none of the devices showed up as connected to Circle.  I have lost 100% of my parental controls.  I am on iOS 14.4.

2 Replies

  • Retired_Member's avatar
    Retired_Member
    May 09, 2021

    Did you ever find a resolution to your issue? I have not and NETGEAR has been no help. They continue to advertise circle like it's working flawlessly when in fact is not working at all.